Loan Terms for the Chorus® Demonstrator Shelf

General

We reserve the right to refuse the loan of a Demonstrator Shelf to anyone without providing any reason.

We do not guarantee the availability of a Demonstrator Shelf and we do not guarantee delivery timings.

At no time do you own the Demonstrator Shelf. It remains at all times the property of LongPlayer UK Limited.

The Loan Terms

A Demonstrator Shelf is loaned to you on the following basis:

  • You agree to give us your correct name, email and the physical address to which we will send the Demonstrator Shelf. This address must be your credit card billing address

  • We will email you a Credit Card Authorisation Agreement and a Loan Terms Agreement. Together they form the Loan Contract and both of these must be digitally signed by you

  • The Credit Card Authorisation Agreement places your credit card on file with us. Your card must be valid for at least one month after the Contract date. The billing address of this card is the address we will send the Demonstrator Unit to. The Agreement must be digitally signed

  • The Loan Terms Agreement includes the terms you see here plus your personal details and the Agreement must also be digitally signed

  • On signing of both Agreements, we will courier the Demonstrator Shelf to your home address. We will photograph the Demonstrator Shelf prior to packing

  • You agree to photograph the box (and Demonstrator Shelf if it’s damaged) on arrival.  You agree to tell us within 48hrs of receiving the unit of any significant damage to the courier box, any other packaging material and/or the Demonstrator Shelf unit itself. You agree to email us with images if we ask you to do so

  • You agree to photograph the Demonstrator Shelf prior to packing for its return

  • You agree that you will handle the Demonstrator Shelf with reasonable care. We accept reasonable wear and tear

  • You agree that you will not make any attempt to dismantle the Demonstrator Shelf

  • You agree that you will not transmit, post or publish any photography of the Demonstrator Shelf

  • You agree that you will not lend the Demonstrator Shelf to anyone else (without prior agreement with us) and that it will remain on your property and in your care for the duration of the loan

  • You agree that you will return the Demonstrator Shelf, Powder Coat Colour Swatches and Sleeve Notes to us in the same box and with the same packing material in which it arrived. If the box is damaged you agree to contact us to arrange a replacement

  • You agree to contact us to arrange a return collection within seven days of receiving the Demonstrator Shelf. You agree to give us a preferred collection date and time that falls within a further seven day period after contacting us. We’ll book this date and time with the courier or, if this is not possible, we will contact you to get another date

  • You agree to print the packing label we will email to you and affix it to the box

  • You agree to be available at the pick up address at the time and date of the collection

  • You agree to take a photo of the tracking number and email it to us. You agree that this is your proof of return

  • You agree that we will charge your credit card for the return delivery costs up to a maximum of £25. We agree that this cost will be refunded to you if you make a Confirmed Order

  • You agree that if you fail to fulfil the terms of this Loan, we may – at our sole discretion – charge £500 to your credit card. We will always endeavour to engage with you prior to charging your card and we know that things can happen along the way that cause delays. Just email or call us as soon as possible if you expect a delay beyond your control